{"id":1468,"date":"2019-02-26T12:10:22","date_gmt":"2019-02-26T11:10:22","guid":{"rendered":"http:\/\/www.idynamics.es\/idynamics-incident-management\/"},"modified":"2023-05-23T16:53:20","modified_gmt":"2023-05-23T14:53:20","slug":"incidentmanagement","status":"publish","type":"page","link":"https:\/\/www.idynamics.es\/en\/incidentmanagement\/","title":{"rendered":"iDynamics Incident Management"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; disabled_on=&#8221;off|off|off&#8221; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;5px|0px|54px|0px|false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_4,1_2,1_4&#8243; use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;2&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_4&#8243; module_class=&#8221;app-description-col1&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_button button_url=&#8221;https:\/\/appsource.microsoft.com\/en-us\/product\/dynamics-365-business-central\/PUBID.aitana_management_sl%7CAID.idynamics_incident_management%7CPAPPID.aeea4c05-28c9-4244-a2d8-f58bf942fb57?tab=Overview&#8221; url_new_window=&#8221;on&#8221; button_text=&#8221;Install&#8221; button_alignment=&#8221;center&#8221; admin_label=&#8221;Instalar&#8221; module_class=&#8221;boton_ficha_prod_escritorio&#8221; _builder_version=&#8221;4.16&#8243; custom_button=&#8221;on&#8221; button_text_size=&#8221;14px&#8221; button_text_color=&#8221;#ffffff&#8221; button_border_width=&#8221;0px&#8221; button_border_radius=&#8221;0px&#8221; button_font=&#8221;||||||||&#8221; button_icon=&#8221;&#xe092;||divi||400&#8243; button_icon_color=&#8221;#ffffff&#8221; button_icon_placement=&#8221;left&#8221; button_on_hover=&#8221;off&#8221; custom_margin=&#8221;||&#8221; custom_padding=&#8221;|||&#8221; saved_tabs=&#8221;all&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_button][et_pb_button button_url=&#8221;https:\/\/www.idynamics.es\/en\/contact-with-us\/&#8221; url_new_window=&#8221;on&#8221; button_text=&#8221;Contact us&#8221; button_alignment=&#8221;center&#8221; admin_label=&#8221;Comprar&#8221; module_class=&#8221;boton_ficha_prod_escritorio&#8221; _builder_version=&#8221;4.16&#8243; custom_button=&#8221;on&#8221; button_text_size=&#8221;14px&#8221; button_text_color=&#8221;#ffffff&#8221; button_border_width=&#8221;0px&#8221; button_border_radius=&#8221;0px&#8221; button_font=&#8221;|300|||||||&#8221; button_icon=&#8221;&#xe08a;||divi||400&#8243; button_icon_color=&#8221;#ffffff&#8221; button_icon_placement=&#8221;left&#8221; button_on_hover=&#8221;off&#8221; custom_margin=&#8221;0px||&#8221; custom_padding=&#8221;|||&#8221; saved_tabs=&#8221;all&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_button][et_pb_text _builder_version=&#8221;4.16&#8243; text_font=&#8221;||||||||&#8221; text_font_size=&#8221;12px&#8221; global_colors_info=&#8221;{}&#8221;]<strong>Prices<\/strong><br \/>\nFree trial<br \/>\n133\u20ac \/ $169\u00a0 month<\/p>\n<p><strong>Supported Versions<\/strong><br \/>\nDynamics 365 Business Central<\/p>\n<p><strong>User Guide<\/strong>:<br \/>\n<a href=\"https:\/\/docs.idynamics.es\/en\/incidentmanagement\/index.html\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/docs.idynamics.es<\/a>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; module_class=&#8221;app-description-col2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; custom_margin=&#8221;0px||0px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1><strong>iDynamics Incident Management<\/strong><\/h1>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.16&#8243; custom_margin=&#8221;||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Manage any incident with suppliers or customers during the processes of buying or selling of your ERP.<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.16&#8243; custom_margin=&#8221;||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><em>Do you need to manage your incidents quickly and efficiently? Do you spend a lot of time solving them and this has a negative impact on your business? <\/em><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.16&#8243; text_font=&#8221;||||||||&#8221; text_font_size=&#8221;12px&#8221; global_colors_info=&#8221;{}&#8221;]iDynamics Incident Management allows you to manage incidents with customers and suppliers within the ERP, reporting directly from the purchasing document, sales or warehouse that was being handled when it was detected, and provides the tools to manage and resolve it in a timely manner.<\/p>\n<p>This application also offers the possibility of classifying incidents, so that reports can be obtained that will help to improve operations and ensure that the same incidents are not repeated.<\/p>\n<p><strong>Features and benefits<\/strong><\/p>\n<ul>\n<li>Optimizes buying and selling processes<\/li>\n<li>Increases customer satisfaction<\/li>\n<li>Increases employee productivity by managing any customer or supplier related incident.<\/li>\n<li class=\"\">Configure processes to help you handle warehouse related incidents.<\/li>\n<\/ul>\n<p>Configure incident management workflows and make sure there&#8217;s none left to resolve. <a href=\"https:\/\/appsource.microsoft.com\/en-us\/product\/dynamics-365-business-central\/PUBID.aitana_management_sl%7CAID.idynamics_incident_management%7CPAPPID.aeea4c05-28c9-4244-a2d8-f58bf942fb57?tab=Overview\">Download<\/a> your free trial of iDynamics Incident Management now![\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_4&#8243; module_class=&#8221;app-description-col3&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_gallery gallery_ids=&#8221;1220,1218,1216,1214,1212&#8243; fullwidth=&#8221;on&#8221; _builder_version=&#8221;4.16&#8243; title_font=&#8221;||||||||&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_gallery][et_pb_text admin_label=&#8221;Texto&#8221; _builder_version=&#8221;4.16&#8243; saved_tabs=&#8221;all&#8221; global_colors_info=&#8221;{}&#8221;]If you have any questions you can contact us through the following <a href=\"https:\/\/www.idynamics.es\/en\/contact-with-us\/\"><strong>form<\/strong> <\/a>or through\u00a0 <span style=\"color: #000000;\"><a style=\"color: #000000;\" href=\"mailto:support@idynamics.es\"><strong>support@idynamics.es<\/strong><\/a><\/span>[\/et_pb_text][et_pb_image src=&#8221;https:\/\/www.idynamics.es\/wp-content\/uploads\/2020\/12\/GetItFromAppSource.png&#8221; 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Do you spend a lot of time solving them and this has [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-1468","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.idynamics.es\/en\/wp-json\/wp\/v2\/pages\/1468","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.idynamics.es\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.idynamics.es\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.idynamics.es\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.idynamics.es\/en\/wp-json\/wp\/v2\/comments?post=1468"}],"version-history":[{"count":43,"href":"https:\/\/www.idynamics.es\/en\/wp-json\/wp\/v2\/pages\/1468\/revisions"}],"predecessor-version":[{"id":6107,"href":"https:\/\/www.idynamics.es\/en\/wp-json\/wp\/v2\/pages\/1468\/revisions\/6107"}],"wp:attachment":[{"href":"https:\/\/www.idynamics.es\/en\/wp-json\/wp\/v2\/media?parent=1468"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}