HOW WILL PERSONAL DATA BE TREATED?
Who is responsible for processing your data?
AITANA MANAGEMENT, S.L.U., with C.I.F. B-97618573, registered office at Avenida Jacinto Benavente, 3, 46005 Valencia, is responsible for the treatment of the data provided by the Client and guarantees its security and confidential treatment, in accordance with the provisions of the General Data Protection Regulation (” RGPD “)) and any other regulations that may be applicable.
The user can contact the Delegate of Data Protection to resolve their doubts related to the processing of their personal data through email@example.com
For what purpose do we process your personal data?
Within IDYNAMICS’s digital platform, the collection and processing of the user’s personal data will be carried out, according to the relationship with the user, for the following purposes:
In the case of user registrations to provide access to the digital platform and the hiring information and contact information available to the mentioned user, as well as for the access and use of the digital platform and compliance with the IDYNAMICS’s legal obligations as a provider of information society services.
In the case of making inquiries or requests, the information will be used in order to manage them.
Likewise, the user’s browser data and cookie data can be treated with the aim of improving their accessibility as a user, personalize and analyse their navigation, as well as to display advertising and advertisements based on their interests in accordance with our cookies policy, which must be accepted as a previous step to browsing our digital platform.
Other specific purposes indicated within the data collection forms within the digital platform and without which IDYNAMICS will not be able to process the form in question.
In the case of contracting services or products through the digital platform, we inform you that the aim will be to manage your relationship with IDYNAMICS, the provision of the services requested, the management of customer service and, in general, the fulfilment of the obligations of the contract.
How long will we keep your data?
The personal data provided by the user for the contracting of products and services, will be processed by IDYNAMICS, during the time in which the contractual relationship remains in force, which will begin at the time of the formalization of the Contract and will end, regardless of the period of supply, once all contractual obligations are fulfilled, such as attention to requests for information and customer complaints and billing review, without prejudice to the obligations of data blocking and / or retention of data resulting from the applicable regulations in each case.
If the user has given their consent, their data may be processed once the Contract is finished or after the user has left without valid contracts, for a period of 2 years, without prejudice to the data retention obligations required by the applicable legislation in each case for the attention of the arising treatment responsibilities.
For the rest of the users, the data retention period will be 2 years from the data collection, without prejudice to the data blocking and / or data retention obligations derived from the regulations applicable in each case.
What is the legitimacy for the treatment of your data?
The legitimacy for the processing of your data are the consents obtained from the user, the derivative of the use of digital platforms, the contracting of products or services, and commercial information.
User’s consents are obtained both at the time of user registration and in the different contracts or requests made within the digital platform and can be modified at any time by the user through the exercise of their rights. The treatment can also be based on the offer of own products and services, loyalty actions, creation of profiles to offer products or services similar to those contracted and communicate this data to third parties for the completion of administrative procedures for the admission of customers and fraud prevention.
Legitimate interest includes the treatment of user data for security management and access control of the support information systems.
If for the realization of any management of the contract or specific request, it is necessary for the user to provide personal data of persons other than the owner, the user must inform them in advance and expressly of the content of this policy and obtain their prior consent for the treatment of your data.
What are your rights when you provide us with your data?
To access certain services, you must register as a registered user of the digital platform. The data to fill the Registration Form are provided freely and voluntarily, so that the data must be true and adjusted to reality. The user undertakes to make diligent use and not to make available your username and password available to third parties, as well as to notify to IDYNAMICS, as soon as possible of any loss, theft or any risk of access to them by a third party. .
The data that the user provides for the contracting of services or products, is necessary for the maintenance of the contractual relationship, and the fact of not providing it would imply the impossibility of being able to manage the relationship.
The user is responsible for the truthfulness of the information provided and must request its modification whenever necessary to ensure proper treatment of the same, the correct provision of the contracted services and the completion of communications.
The user can exercise the rights of access, rectification or, where appropriate, request the deletion of their data when they are no longer necessary for the purposes for which they were collected, among other reasons.
The user may request the limitation of the processing of their data in the circumstances established in art. 18 of the RGPD, in which case they will only be kept for the exercise or defence of possible claims.
The user may withdraw the consent granted at any time, opposing the processing of their data for a specific purpose, without affecting the legality of the treatment based on the consent prior to its withdrawal or oppose it, in which case its data personal data will only be retained for the exercise or defence of possible claims.
The user may contact IDYNAMICS to challenge any decision that he / she considers may affect his/her rights and freedoms or legitimate interests and that is based on an automated decision including the profiling.
All these rights may be exercised by writing to AITANA MANAGEMENT, S.L.U. – Avenida Jacinto Benavente, 3 Bajo de Valencia (46005), or through any of the IDYNAMICS channels: Customer Service Number 902500358; email: firstname.lastname@example.org indicating the identification data, address or email contact, reasons for the request and supporting documentation, for which you must provide a document that proves your identity.
Access to digital platforms through which the USER of the web or App contracts products or services of IDYNAMICS is carried out in a secure environment. To verify that you are on our company’s website, check that the word IDYNAMICS appears on the top line of the state. You can also make sure that you are in a secure environment by using the “url” address that appears in properties (when you click the right mouse button). This “url” address begins with “https”, where the “s” identifies that the contents are being offered by a secure server.
The digital platforms of IDYNAMICS provide in some cases links to other digital platforms or contents that are owned by third parties. The sole purpose of the links is to provide the USER with the possibility of supplementing the information through said links. IDYNAMICS is not responsible in any case for the results that may be derived to the USER for accessing said links.